Official Document – LGPD

Bet73 Privacy Policy – Data Protection and LGPD

This policy explains how bet73 collects, uses, stores, and protects your personal data — in full compliance with the General Personal Data Protection Law (LGPD, Law No. 13.709/2018).

Last updated: June 2026
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Privacy at bet73: What You Need to Know

The six principles that guide how your data is handled on the platform.

LGPD Compliance

The bet73 operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). Every stage of data collection, storage, and use follows the legal bases set out in Brazilian legislation — no exceptions and no convenient interpretations.

End-to-End Encryption

All data transmitted between your device and bet73 are protected by 256-bit SSL encryption — the same standard used by banks such as Nubank, Itaú, and Bradesco. No sensitive information is transmitted in plain text.

Payments Without Local Storage

The bet73 does not store credit card, debit card, Pix keys or banking information directly on its servers. All transactions — whether via Pix, boleto, PicPay or Mercado Pago — are processed through PCI-DSS certified gateways.

Minimal and Necessary Data Collection

The bet73 collects only the data strictly necessary for account operation, identity verification, payment processing, and compliance with legal obligations. We do not collect information that lacks a clear and justified purpose.

Control in Your Hands

You have the right to access, correct, port, or request the deletion of your personal data at any time. bet73 responds to data subject requests within the legal deadline and ensures your rights are exercised without unnecessary red tape.

No Data Selling

The bet73 never sells, rents, or transfers your personal data to third parties for commercial purposes. Data sharing occurs only when necessary to operate the services (e.g., payment processors) or as required by law, always within the limits of the LGPD.

One-sentence summary: The bet73 collects only what is necessary, protects it with encryption, does not sell your data, and fully complies with the LGPD. The rest of this page explains how this works in practice.

1 About This Privacy Policy

This Privacy Policy describes how the bet73 ("Platform", "we", "our") collects, uses, stores, shares, and protects the personal data of users who access and use the services available at bet73.best — including Sports Betting, live casino, the VIP program, and other features.

This policy was drafted in compliance with the General Personal Data Protection Law (LGPD, Law No. 13.709/2018) and applies to all users of bet73 residing in Brazil, regardless of the device used to access the platform — mobile, desktop, or tablet.

By creating an account on bet73, by accessing the platform or using any of its services, you confirm that you have read and understood this Privacy Policy and consent to the processing of your data as described herein. This policy should be read together with our Terms & Conditions.

We are the operator and controller of the personal data collected through the platform. Our decisions about how and why data is processed are based on the legitimate purposes of operating the service and the obligations imposed by Brazilian law.

2 Data We Collect

The bet73 collects personal data in different ways, depending on how you interact with the platform. Below, we outline the main types of data collected and the situations in which they are gathered.

2.1 Data provided directly by you:

  • Registration: full name, CPF, date of birth, email address, mobile number and home address;
  • Identity verification (KYC): image of an identity document (RG, CNH or passport), proof of address and a selfie with the document;
  • Payments: data required to process deposits and withdrawals — Pix keys, credit or debit card details forwarded directly to certified payment gateways (not stored on bet73's servers);
  • Communications: messages sent to support via live chat, email, or other service channels.

2.2 Automatically collected data:

  • IP address and approximate location;
  • Device type, operating system and browser version;
  • Pages visited, access times and session duration;
  • Betting history, deposits, withdrawals, and platform interactions;
  • Cookie and similar technology data (detailed in Section 6).

Note on sensitive data: The bet73 does not collect unnecessary sensitive data — such as biometrics, health data, sexual orientation or racial origin — except where strictly required to fulfill a specific legal obligation. No sensitive data beyond what is required for KYC and identity verification is requested or stored.

3 How We Use Your Data

The bet73 uses the personal data collected for the following purposes:

Purpose Data Used
Account creation and management Name, CPF, email, phone number, address
Identity verification (KYC) Identity documents, selfie, proof of address
Processing of deposits and withdrawals Pix key, card details (via PCI-DSS gateway)
Provision of betting and casino services Betting history, balance, gaming preferences
Fraud prevention and anti-money laundering IP address, device, behavioral patterns, transaction history
Customer Support Email, conversation history, account data
Compliance with legal and regulatory obligations CPF, documents, transaction history
Communications about promotions and updates (with consent) Email, mobile number
Platform improvement and usage analytics Browsing data, access logs (anonymized where possible)

The bet73 does not use your data for purposes other than those listed above without prior notice and, where required, without obtaining fresh consent. We do not carry out automated profiling that produces legal effects or significantly affects your rights without human intervention.

4 Legal Basis for Processing (LGPD)

All collection and use of personal data by the bet73 is grounded in at least one of the legal bases set out in Article 7 of the LGPD. Below are the main bases that underpin our processing operations:

  • Contract performance (art. 7º, V): processing required for account creation and maintenance, bet processing, deposits, and withdrawals — without this data, the contractual relationship cannot exist;
  • Compliance with a legal obligation (art. 7º, II): identity verification (KYC), anti-money laundering and reporting to authorities as required under Brazil's betting regulations;
  • Legitimate interest (art. 7º, IX): fraud prevention, platform security, service improvement, and detection of abusive behavior — always within the bounds of legitimate interests and without infringing on the fundamental rights of data subjects;
  • Consent (art. 7º, I): sending marketing communications, promotions, and updates by email or SMS — you may withdraw this consent at any time in your account settings or by contacting support.

Consent withdrawal: Where processing is based on your consent, you may withdraw it at any time, free of charge and without providing any reason. Withdrawal does not affect the lawfulness of processing carried out prior to it.

5 Data Sharing

The bet73 does not sell, rent, transfer, or trade your personal data with third parties for marketing or any other commercial purpose. Full stop.

Data sharing occurs only in the following specific and necessary situations:

  • Payment processors: PCI-DSS certified payment gateways that process transactions via Pix, boleto bancário, credit and debit cards, PicPay, and Mercado Pago. These partners act as data processors and are contractually obligated to protect your information;
  • KYC and anti-fraud providers: specialized identity verification and anti-money laundering services, where required to meet regulatory obligations;
  • Technology infrastructure providers: servers, databases and cloud computing services used to operate the platform — all bound by contractual data protection clauses;
  • Public authorities: when required by law, court order, or request from a competent authority — such as the Federal Revenue Service, Central Bank, or public security authorities;
  • Casino game providers: to operate live casino games and slots, the minimum necessary data is shared with certified game providers.

In all sharing instances, the bet73 requires partners to maintain adequate data protection standards and to use the information solely for the purposes agreed upon in the contract.

6 Cookies and Tracking Technologies

The bet73 uses cookies and similar technologies to improve your experience on the platform, keep you logged in, prevent fraud and analyze how services are used. Below, we detail the types of cookies we use:

  • Essential cookies: required for the platform's basic operation — maintaining login sessions, security and basic preferences. These cannot be disabled as they are essential for using the platform;
  • Performance cookies: collect information about how you use the platform — pages visited, errors encountered, load times — in an aggregated and, in most cases, anonymous form. They help us identify and fix technical issues;
  • Functionality cookies: remember your preferences — such as your favorite sport, language, and display settings — so you do not need to reconfigure them on every visit;
  • Analytics cookies: used to understand user behavior and improve the platform. Data is processed in aggregate form, without individual identification wherever possible.

You can manage cookie settings directly in your browser. However, disabling essential cookies may prevent the platform from functioning correctly, including access to your account and placing bets.

Third-party cookies: Some cookies may be set by third-party service providers used by bet73 — such as payment gateways and game providers. These cookies are subject to the respective third parties' privacy policies, not to the direct control of bet73.

7 Data Security

The bet73 adopts appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, alteration, or improper disclosure. Key measures include:

  • 256-bit SSL Encryption across all communications between your device and our servers;
  • Encryption of sensitive data at rest in databases — passwords are stored using irreversible hashing;
  • Two-factor authentication (2FA) available to all users and recommended to maximize account security;
  • Role-based access control (RBAC) — each bet73 team member accesses only the data necessary for their role;
  • Continuous monitoring monitoring of suspicious access and activity across platform systems;
  • Penetration testing and audits security audits conducted periodically by specialized teams;
  • Incident response plan documented plan to handle data breaches swiftly and transparently.

In the event of a security incident that may affect your data, the bet73 will notify the National Data Protection Authority (ANPD) and the affected data subjects within the deadlines established by the LGPD, with clear information about what occurred and what measures were taken.

Remember: you are also part of your account's security. Use a strong, unique password for bet73, enable 2FA, and never share your login credentials with anyone. If you suspect unauthorized access, contact our support team immediately at suporte@bet73.best.

8 Data Retention & Deletion

The bet73 retains your personal data for as long as necessary for the purposes for which it was collected, respecting the minimum retention periods required by Brazilian law.

The main retention periods are:

  • Active account data: for as long as the account remains active and throughout the provision of services;
  • Financial transaction data (deposits and withdrawals via Pix, boleto, card): minimum of 5 years, as required by Brazilian financial and tax legislation;
  • KYC and identity verification records: minimum of 5 years after account closure, in accordance with anti-money laundering regulations (COAF);
  • Betting history: minimum of 5 years for audit purposes and compliance with regulatory obligations;
  • Support communication data: 2 years after the support interaction is closed;
  • Access logs: up to 6 months, in accordance with the Brazilian Internet Civil Rights Framework (Law No. 12.965/2014).

Once the applicable retention period expires, data is securely deleted or anonymized in a way that can no longer be linked to you. Deletion requested by the data subject is subject to minimum legal retention periods — some data must be kept by law even after account closure.

About deletion: When you request the deletion of your account and data, the bet73 performs deletion or anonymization of all data not subject to a legal retention period. You will receive an email confirmation once the process is complete.

9 Your Rights as a Data Subject (LGPD)

The LGPD grants you a robust set of rights regarding your personal data. bet73 is committed to respecting and facilitating the exercise of all of them:

Data Access

You can request a full copy of all personal data that bet73 holds about you, including data categories, processing purposes and the parties with whom it has been shared.

Data Correction

If any of your data is incorrect, outdated, or incomplete, you can request a correction directly through support. Basic registration data can also be updated in your account settings.

Data Deletion

You may request the deletion of your data when processing was based on consent, or when the data is no longer needed — subject to any mandatory legal retention periods.

Portability

You may request the portability of your data in a structured, machine-readable format for transfer to another platform — in accordance with ANPD regulations.

Objection to Processing

You may object to data processing carried out on the basis of legitimate interest, especially for marketing purposes. Each objection is assessed on a case-by-case basis and may result in the cessation of processing.

Sharing Information

You have the right to know which public and private entities your data has been shared with, for what purpose, and in what volume — whenever you request this from bet73.

To exercise any of these rights, contact our DPO at suporte@bet73.best, providing your full name, registered email address, and the right you wish to exercise. We will respond within the legal deadline of 15 business days. If you have questions about exercising your rights, you may also contact the National Data Protection Authority (ANPD) at gov.br/anpd.

10 Minors

The services of bet73 are intended exclusively for individuals aged 18 years of age or older. bet73 does not intentionally collect personal data from minors and does not permit minors to use the platform.

If we identify that data from a user under 18 has been collected — for example, if it is found that a user provided a false date of birth — that data will be deleted immediately, the account will be closed and the balance will be held for review and potential refund to the documented legal guardian.

If you are a parent or legal guardian and suspect that a minor under 18 has created an account on bet73, please contact our support team immediately at suporte@bet73.best. We will handle your case with priority and discretion.

11 International Data Transfer

In some cases, the personal data of users of bet73 may be transferred to servers located outside Brazil — for example, when using cloud infrastructure providers or casino game providers based abroad.

When this occurs, the bet73 ensures that any transfer is carried out with appropriate safeguards, as required by the LGPD, including:

  • Standard contractual clauses that require the recipient to protect data to a standard equivalent to that required by the LGPD;
  • Data is transferred only to countries or organizations that offer an adequate level of data protection as assessed by the ANPD;
  • Data protection impact assessments prior to any new relevant international data transfers.

The bet73 does not transfer personal data to countries that do not offer adequate protection without first putting in place the contractual and technical safeguards needed to protect your rights as a data subject.

12 DPO and Contact Channels

The bet73 has appointed a Data Protection Officer (DPO) as required by the LGPD. The DPO is responsible for ensuring the platform meets its data protection obligations and for handling data subject requests.

To contact the DPO or to exercise any right guaranteed by the LGPD:

  • Email: suporte@bet73.best (subject: "LGPD – [Right you wish to exercise]")
  • Live chat: available on the platform 24 hours a day, 7 days a week
  • Help center: FAQ

The bet73 is committed to responding to data subject requests within 15 business days upon receipt. For more complex requests — such as data portability or challenges to automated decisions — the deadline may be extended by an equal period, with prior notice to the requester.

If you believe your rights were not properly addressed after contacting bet73, you may file a complaint with the National Data Protection Authority (ANPD).

13 Changes to This Privacy Policy

The bet73 may update this Privacy Policy periodically to reflect changes in services, legislation, or data processing practices. Significant changes will be communicated to you by email and through a prominent notice on the platform at least 7 days in advance to its entry into force.

Minor updates — such as wording corrections, contact details, or clarifications that do not affect the substance of how data is processed — may take effect immediately, with the updated date shown at the top of this document.

Continued use of bet73 after the effective date of any update constitutes acceptance of the revised version of this policy. If you disagree with any changes introduced, you must request account closure before those changes take effect.

The most recent version of this policy will always be available on this page. We recommend revisiting it periodically to stay informed about how your data is handled.

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Questions About Privacy?

If you have any questions about this Privacy Policy or about how bet73 processes your data or on how to exercise your rights guaranteed by the LGPD, please contact our DPO by email suporte@bet73.best. Also refer to our Terms & Conditions and the Responsible Gambling.

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